Vinted Shoppers Voice Frustration Regarding Sizing Modifications
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The popular resale platform has altered its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification than originally posted because of the remapping.
Vinted explained the updated approach better aligns with comparable marketplaces.
It has advised users to check their listings and adjust the sizing manually where appropriate, causing user dissatisfaction.
Measurement Approach Modifications
Earlier, the measurements included a single numeric size and a letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was formerly size 12 but is now a UK 16-18.
User Stories
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, based in Glasgow, explained products she uploaded with size 14 tags were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Required Changes
Charlotte Lunn, from Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she stated.
Marketplace Information
The app has more than 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: previously, the platform withdrew an update concerning shipment methods after backlash from users.